At ProviPlus, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free refund or exchange policy within 14 days of receiving your purchase. To be eligible for a refund or exchange, the item must be unused and in its original packaging.
Please note that certain items, such as perishable goods, are not eligible for refunds. Additionally, shipping costs for returned items are the responsibility of the customer unless the return is due to a mistake on our part.
To initiate a refund or exchange, please contact our customer service team at info@proviplus.in with your order number and details of the issue. Our team will assist you in processing your request promptly.
Contact us at info@proviplus.in for questions related to refunds and returns.